FAQs

Vacuums Unlimited

The Clean Home Store

Frequently Asked Questions (FAQs)

1. What is Vacuums Unlimited?

Vacuums Unlimited is The Clean Home Store offering both online and in-store experiences.  Currently based in Northern Virginia Vacuums Unlimited has 3 retail stores that offer high-quality vacuum cleaners plus huge supply accessories, parts, and cleaning solutions for all major brands and models. Vacuums Unlimited offers a wide range of trusted brands and expert customer service to help you keep your home or business clean.  Vacuums Unlimited also offers convenient, safe and secure online shopping experience for those that are unable to shop at one of its retail stores. 

2. What types of vacuums do you sell?

We offer a variety of vacuum cleaners including:

• Upright vacuums

• Canister vacuums

• Robotic vacuums

• Handheld vacuums

• Commercial & industrial vacuums

• Bagged and bagless models

3. Do you carry vacuum parts and accessories?

Yes! We carry filters, belts, bags, hoses, attachments, and other replacement parts and accessories compatible with major vacuum brands.

4. How do I know which vacuum or part is right for me?

You can browse by brand or type, or reach out to our customer support team for personalized recommendations based on your cleaning needs and budget.

5. What brands do you carry?

We carry a wide range of trusted brands including:

• Dyson

• Miele

• SEBO

• Hoover

• Shark

• Bissell

• Riccar

• Oreck
  …and more!

6. How can I place an order?

Simply browse our website, add the items you want to your cart, and proceed to checkout. We accept major credit/debit cards and secure online payments.

7. What payment methods do you accept?

We accept:

• Visa, MasterCard, American Express, Discover

• PayPal

• Apple Pay &

8. How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping usually takes 3–7 business days depending on your location. Expedited options may be available at checkout.

9. Do you offer free shipping?

Yes! We offer free standard shipping on orders over [insert threshold, e.g. $75] within the continental U.S.

10. Do you ship internationally?

At this time, we only ship within the United States. For special requests, please contact us.

11. Can I return or exchange an item?

Yes, we accept returns within 30 days of purchase if the item is unused and in its original packaging. See our Return Policy for full details.

12. What should I do if I receive a damaged or incorrect item?

Please contact our support team immediately with your order number and photos of the product. We’ll arrange a replacement or refund as quickly as possible.

13. Do you offer warranties?

Many of the products we sell come with a manufacturer’s warranty. Please check the product page or contact us if you need help with warranty claims.

14. How can I contact customer service?

You can reach us via:
📧 Email: customerservice@vacuumsunlimited.shop
📞 Phone: 703-249-9057
📍 Or use our Contact Us form on the website